Crime & Security

Keeping a Lid on the Cauldron: Handling Hostility at Association Meetings

This week, we dig into the rise in incivility at community association meetings. Examples abound of inappropriate behavior these days, making it difficult for managers and boards to perform their duties. Rather than ignoring such conduct, though, they need to take a proactive stance, and we’ll explain how. From profane name-calling to fistfights, the behavior…

Bickering and Brawls: How to Deal with Rising Tempers and Incivility

From profane name-calling to fistfights, we’re hearing from experts that the behavior at community association meetings has been on the decline. Owners’ anger and anxiety are spilling over, and they’re directing their vitriol at board members, fellow owners, and managers. “The ability to contain oneself and act appropriately in a public forum seems to be…

Help Associations Protect Themselves from Financial Fraud

This week, we dig into the significant risks smaller community associations shoulder when they leave the handling of financial matters to only one or two insiders and suggest some steps they can take to control those risks. Unfortunately, it’s not uncommon for under-resourced or overtrusting associations to find themselves the victims of fraud. In April…

Could a Treasurer Be Defrauding Your Community Association?

In April 2019, an Iowa man pleaded guilty to a scheme to defraud his homeowners association out of almost $125,000, which he used in part to pay the mortgage on his unit. The scheme ran for nearly five years. The man, who served as treasurer, funneled the funds from an association account to another account…

How to Tackle the Short-Term Rentals Issue

A lot of people have a love-hate relationship with Airbnb and other short-term rental arrangements — and the same is true for community associations. Some want to bar the rentals entirely, while others want to allow them but struggle with regulation. This week’s article outlines the different approaches popping up across the country. As in…

Associations Confront the Continuing Challenge of Short-Term Rentals

The short-term rental phenomenon spurred by Airbnb, VRBO, and the like has turned out to be more than a fad. Rather, it’s an ongoing problem for some community associations, particularly those in popular areas for tourists. Read on to learn how some boards of directors and managers are addressing it. A Sampling of Strategies As…

Dog-Related Issues in the Association: What’s the Proper Care and Handling?

Who doesn’t love dogs? When they’re barking all day, defecating in common areas, or worse — lots of people. This week’s article provides community association boards and their managers some valuable guidance for handling dog-related issues. Dogs can get the neighbors’ dander up in numerous ways. “The handling of dog waste is probably the number-one…

How to Handle Owners’ Barking about Dogs

Even the most ardent dog lovers can get fed up with their neighbors’ pooches, and no one knows that better than the boards of directors and managers who must field the resulting complaints. With so many dog owners thinking of Fido as a member of the family, the proper response calls for a sensitive touch.…

Help Your Boards Avoid Disaster-Related Missteps

Hurricanes, earthquakes, tornadoes, wildfires, and thunderstorms, hail storms, and other kinds of freak storms — no community association is immune to disasters these days. Most boards of directors recognize this, but they may find the very idea of disaster planning and response intimidating. This week’s article explains how managers can help their boards reduce the…

Recipe for Disaster: How Associations Can Fumble Emergency Planning and Response

While few doubt the importance of disaster preparedness for community associations, boards of directors can find it daunting. And rightly so — well-intentioned boards can make emergency planning and response mistakes that ultimately cause more damage and even leave them open to liability. It’s up to association managers to provide some critical guidance and help…