Featured Articles

Managing Smoking, Pets, and Other Nuisances

More than 60 percent of American states have legalized some form of marijuana since 1996, and the legislatures in many of the holdouts have recently considered doing so. Those states with legal marijuana have seen it rapidly commoditized, with new businesses such as delivery services cropping up and becoming a part of homeowners’ daily lives.

Not surprisingly, the proliferation of pot has begun to have repercussions for community association managers, both as property managers and employers. Whether you live in a state where marijuana is fully legal, partially legal, or on the cusp of some degree of legalization, you need to know what that means on the ground.

This Special Report takes an in-depth look at some of the most pressing marijuana-related issues for community association managers and their clients and provides expert guidance on how to mitigate the associated risks.

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Client Relations: How to Develop Your Ideal Roster

More than 60 percent of American states have legalized some form of marijuana since 1996, and the legislatures in many of the holdouts have recently considered doing so. Those states with legal marijuana have seen it rapidly commoditized, with new businesses such as delivery services cropping up and becoming a part of homeowners’ daily lives.

Not surprisingly, the proliferation of pot has begun to have repercussions for community association managers, both as property managers and employers. Whether you live in a state where marijuana is fully legal, partially legal, or on the cusp of some degree of legalization, you need to know what that means on the ground.

This Special Report takes an in-depth look at some of the most pressing marijuana-related issues for community association managers and their clients and provides expert guidance on how to mitigate the associated risks.

Download now »

Should You Offer Voluntary Benefits?

Voluntary benefits have become a more prominent player in employee compensation packages in recent years, including those offered by community association management companies. The benefits offer advantages for both employers and employees, but you need to understand what’s involved before jumping in. The Perks of Voluntary Benefits Unlike your “core” benefits like health and dental…

Smoking Ban Isn’t a Reasonable Accommodation for an Asthmatic Owner

Disputes over smoking — whether tobacco or marijuana — aren’t limited to community associations that prohibit smoking. Even associations that permit smoking can have disgruntled owners who complain about the practice. One such owner sued her association and its manager, alleging that their refusal to ban smoking amounted to unlawful discrimination. “It’s a good example…

Vendor Contracts in a COVID-19 World

When the coronavirus forced many of the usual community association activities to shut down this past spring, some of your clients may not have needed all of the services they’d already contracted for — or their vendors might not have been able to perform due to government orders or staff shortages. In such circumstances, it’s…

How to Deal with Hoarders, Part One: Identifying the Problem

Hoarding is more than just fodder for reality TV fans. The American Psychiatric Association (APA) has formally recognized it as a disorder that affects an estimated 2 to 6 percent of the population. According to the APA, sufferers excessively save items that others may view as worthless, leading to clutter that disrupts their ability to…

Court Blocks Association’s Dock Reorganization Plan

A lakefront homeowners association recently found itself in hot water when it tried to implement a reorganization of owners’ docks. The implications of the case, though, aren’t limited to associations on the water. “Lakefront property owners and associations that manage lakefront property are very litigious,” concedes Dan Artaev, senior attorney at Fausone Bohn, LLP, in…

Owner Sues Manager and Board Over His Own Tenant’s Behavior

Owners renting their units can lead to all sorts of complications for a community, but, just when you think you’ve got your arms around the potential issues, another one can pop up. The manager and board of directors for a condominium association in New York City, for example, probably never considered the possibility that an…

Wildlife: A Draw for Owners — but Also a Risk

Proximity to wildlife is a draw for some community associations, with owners treasuring the opportunity to live close to nature. But that nearness can lead to destruction and the risk of bodily harm. As the president of a Florida gated golf community recently told the Panama City News Herald, “[i]f someone was to get hurt…

Don’t Let Problem Clients Hold You Hostage

Just about every association manager has dealt with a problem client who’s difficult to work with, if not downright rude and obnoxious — probably more than one. These clients eat up time that could be spent more productively, create unpleasant and stressful work conditions, and lead to turnover. For many managers, these clients have become…