Departments

Access Denier Ends Up on the Hook for Association’s Legal Bills

Governing documents generally allow associations to enter individual units with proper notice for maintenance and emergency repair purposes. Owners don’t always cooperate, though, and sometimes associations have to go to court to gain access. The good news? As a case involving a California owners association demonstrates, they may be able to recover their costs for…

Owner Who Denied Access to Her Unit for Repairs Liable to HOA

A recent case involving a California owners association demonstrates that HOAs in the state may be able to recover their costs when they have to go to court to force owners to grant access for units for maintenance or an emergency repair. Access Denied Throughout February and March 2016, the association made repeated efforts to…

The Great Defibrillator Debate: Weighing the Pros and (Potential) Cons

The ready availability of automated external defibrillators (AEDs) significantly improves the odds that the victims of sudden cardiac arrest will survive, so it might seem like a no-brainer for community associations — especially those with aging populations — to install the devices. This week, we dig into why it’s important to understand some of the…

Cyber Criminals Could Come for Your Community Association — and You!

A recent survey conducted by the Foundation for Community Association Research found almost half of the community association respondents didn’t have policies and procedures in place to safely collect and store homeowners’ personal data. This week, we’ll explore why that’s a problem. It’s true that associations often operate on the more low-tech side of things,…

Associations and Management Companies Aren’t Immune from Cyber Crime

A recent survey conducted by the Foundation for Community Association Research found that almost half of the community association respondents didn’t have policies and procedures in place to safely collect and store homeowners’ personal data. That’s a problem. It’s true that associations often operate on the more low-tech side of things, but that doesn’t mean…

Online Owner Payments, Part 2: Choosing the Right Path

This is Part 2 of a 2-part series. Read Part 1 here: In April, we discussed the numerous benefits associated with allowing owners to make payments online, as well as how managers can overcome resistance to the change from boards of directors. Now we have some advice for managers to smooth the transaction once they’ve…

Time to Review the ARC Rules?

This week we take a look at a recent court case that provides a warning of how architectural review slipups might land an association in court. The Architectural Review Committee (ARC) has a lot of power in a community association, which can lead to disputes with owners. Fortunately, there are steps you can take to…

Are You Ready for New Overtime Rules?

This week we fill you in the U.S. Department of Labor’s latest proposed rules for overtime pay. Proposed rules introduced during Obama administration created quite an uproar among employers — not surprisingly, considered that they were expected to make more than 4 million salaried workers newly eligible for overtime. A federal district court judge halted…

Make Laundry More Bearable

Many owners dread doing their laundry in the shared laundry room, but community association managers have several alternatives to help ease the drudgery. This week, we share some steps worth considering. First, technology can go a long way toward improving the laundry experience. Laundry services providers increasingly offer proprietary apps to their customers. For example,…

Light Your Way to Cost Savings

This week, we dig into how your clients might reap substantial savings by upgrading to LED, or light-emitting diode, lighting. You’ve been in the dark if you don’t know how much longer LED lights last than traditional bulbs. “We have some lights that will last over 100,000 hours, and most of our lights are rated…