eAlerts


Are Short-Term Vacation Rentals Considered “Single Family Use”?

Many community associations trying to limit short-term rentals have found their battle complicated by the fact that their CC&Rs were drafted long before the days of Airbnb and VRBO. With CC&Rs that contain no provision explicitly addressing such rentals, some have turned to their single-family residence restrictions. “Associations try to hang their hat on that…

Stop Overwhelming New Owners – How To Streamline Your Welcome Packets

Welcome packets for new owners in community associations are going through a makeover in more and more communities. The trend can be summed up succinctly: Less is more. The welcome packet should be more than a cursory administrative task. Done right, it can generate positive feelings toward the community, the association, and the manager. It…

What the Pandemic Has Taught Us About Working Remotely

The COVID-19 pandemic has worn everyone down — but the people who’ve been leading during a year of remote community association management say there are lessons all managers can take from this experience: The first is that work-from-home is here to stay. “Being into this now just under a year, remote working has actually worked…

Failing To Satisfy Notice Requirements Can Have Big Consequences

A Maryland condo association recently was reminded of the importance of strictly adhering to the applicable notice requirements for meetings. The 815-unit condo building had a 50-year-old fire alarm that had to be updated to comply with the county code. After a series of consultations and site visits by engineers, the board was set to…

Marketing Strategies From Successful Managers

It’s the year 2021, when your kids’ babysitters are on LinkedIn, and the teenager who cuts your lawn has a branding plan. But many community association management firms are still in denial about the need to market their businesses. “We have a bad habit in this industry of thinking we don’t have to market ourselves…

Is Sustainable Landscaping a Worthwhile Investment?

Depending on where you operate, you may have heard annual meeting debates about sustainable landscaping dating back at least a decade. “I’ve worked with clients who have made the change, and I’ve also worked with those who have said they’d never do it,” says Paul Grucza, director of education and client development at the Seattle-based…

What Happens When an Owner Accuses a Board Member or Manager of Defamation?

We recently wrote about community association board members’ attempts to rein in “bad owners” by filing defamation lawsuits against them. But what about when the tables turn, and an owner pursues defamation allegations against board members or managers? The Michigan Court of Appeals recently upheld a lower court’s dismissal of just such an action, finding…

Don’t Drag Your Feet on Delinquent Owners – It Could Cost You

Community associations often drag their feet when it comes to filing liens against delinquent owners. The reluctance can be understandable — who, for example, wants to take such a step against a neighbor who has lost a job or racked up medical bills? But this reluctance can prove costly, as one Nevada association recently learned…

Sometimes, Accommodations Aren’t Legally Required

When a resident requests a reasonable accommodation, boards of directors often focus solely on the reasonableness of the specific accommodation. But, if an accommodation isn’t necessary, a board doesn’t even need to consider reasonableness. A recent disability discrimination case in Ohio provides a useful example of how that can play out in an association’s favor.…

Could Rental Restrictions Be in Your Association’s Future?

A new law that significantly limits rental restrictions in California community associations took effect Jan. 1, 2021. Among other things, California Civil Code Section 4741 imposes a deadline on associations in the state to amend their governing documents to comply with its provisions. While the law applies only to California associations, the state often is…