Feature

Use Drones to Improve Association Efficiency

October 10, 2017    
It seems as if drones—unmanned aerial vehicles without a human pilot aboard—have been increasingly in the news for their use by the military, commercial businesses, and private recreational users. The use of drones in combat has long been talked about, the retail giant Amazon has...
Q & A

Electing to Vote Electronically

October 10, 2017    
Q: My association has really embraced technology for day-to-day management. We have a large membership and we’ve found that everything from organizational software to a drone for investigating maintenance concerns has streamlined community management. We’d like to extend this technology...
Recent Court Rulings

Owner Couldn’t Use Litigation to Amend Governing Documents

October 10, 2017    
Facts: The water pipe serving an owner’s condominium unit was constructed in such a way that it ran through a portion of the ceiling of an adjacent unit prior to entering the owner’s unit. The adjacent unit underwent foreclosure. Subsequently, the utilities in the foreclosed unit were...
Feature

Train Maintenance Staff to Follow Fair Housing Rules

September 8, 2017    
No matter how large or small the community association you manage is, you’ll need to employ at least a few staff members. While they should receive training that’s specific to their job, there’s one type of training that’s necessary for everyone: how to abide by the Fair...
Risk Management

Protect Association When Determining Disclosure of Records

September 8, 2017    
Privacy issues have always been taken into consideration when it comes to issues like medical information, but it might not occur to community members that seemingly more casual items are protected from general knowledge. So community members who want to inspect the records of their association...
In the News

Court Cases Challenge HOA Developer

September 8, 2017    
A pair of state senators expressed their support for residents of a Florida homeowners association at a recent town hall meeting primarily concerned with gaining control of their community.
In the News

Homeowners Ask HOA to Show Them the Money

September 8, 2017    
Homeowners in an Alabama community claim they've been paying hundreds of dollars every year but have no idea where the money is going because there are no meetings, no detailed budgets, and no communication from their association. They are blaming the developer. The head executive of the...
Feature

Use Reserve Study to Keep Contributions at Pace of Deterioration

August 15, 2017    
No matter how high the quality of the homes and amenities in your community is, it’s inevitable that over time they’ll need maintenance to keep up their appearance and performance. Ultimately, some will need to be replaced—and members will be required to pay for the expense. It...
Dealing with Members

Bring Out the Best from Members Campaigning for Board Seat

August 15, 2017    
The 2016 presidential election involved an unprecedented level of negative campaigning for office, including vitriol and attacks on candidates and their political parties. Campaigns aren’t limited to just political office, though. Association boards are comprised of elected members—...
Dealing with Contractors

How to Negotiate a Favorable Laundry-Room Service Contract

August 15, 2017    
Some condominium buildings have a shared, central laundry room for members, instead of washing and drying appliances in units. Even in planned communities with freestanding homes, the association may decide to use a common laundry room. But it’s not as easy as buying washers and dryers and...