Featured Articles

How Successful Managers Are Marketing Themselves Today

It’s the year 2021, when your kids’ babysitters are on LinkedIn, and the teenager who cuts your lawn has a branding plan. But many community association management firms are still in denial about the need to market their businesses. “We have a bad habit in this industry of thinking we don’t have to market ourselves…
Community Association Rules

Is Sustainable Landscaping a Worthwhile Investment?

Depending on where you operate, you may have heard annual meeting debates about sustainable landscaping dating back at least a decade. “I’ve worked with clients who have made the change, and I’ve also worked with those who have said they’d never do it,” says Paul Grucza, director of education and client development at the Seattle-based…
Featured Articles

Notice Matters: Court Invalidates Board’s Approval of $1.2 Million Fire Alarm Contract

A Maryland condo association recently was reminded of the importance of strictly adhering to the applicable notice requirements for meetings. A court ruled that, because insufficient notice of a board meeting was provided to owners, the board's action at the meeting was invalid — even though neither the state condo act nor the association bylaws…
Featured Articles

Self-Help Enforcement: When and How?

From fines and suspended use of amenities to liens and lawsuits, community associations have a variety of remedies available when owners violate governing documents. The most controversial, though, may be self-help enforcement. A board's decision to take matters into its own hands can result in in lengthy litigation, liability, bruised feelings, threats, and even violence.…
Featured Articles

Time to Convert to Sustainable Landscaping?

Depending on where you operate, you may have heard annual meeting debates about sustainable landscaping dating back at least a decade. “I’ve worked with clients who have made the change, and I’ve also worked with those who have said they’d never do it,” says Paul Grucza, director of education and client development at the Seattle-based…
Communications

What Happens When an Owner Accuses a Board Member or Manager of Defamation?

We recently wrote about community association board members’ attempts to rein in “bad owners” by filing defamation lawsuits against them. But what about when the tables turn, and an owner pursues defamation allegations against board members or managers? The Michigan Court of Appeals recently upheld a lower court’s dismissal of just such an action, finding…
Community Association Financials

Don’t Drag Your Feet on Delinquent Owners – It Could Cost You

Community associations often drag their feet when it comes to filing liens against delinquent owners. The reluctance can be understandable — who, for example, wants to take such a step against a neighbor who has lost a job or racked up medical bills? But this reluctance can prove costly, as one Nevada association recently learned…
Community Association Governance

Sometimes, Accommodations Aren’t Legally Required

When a resident requests a reasonable accommodation, boards of directors often focus solely on the reasonableness of the specific accommodation. But, if an accommodation isn’t necessary, a board doesn’t even need to consider reasonableness. A recent disability discrimination case in Ohio provides a useful example of how that can play out in an association’s favor.…
Community Association Financials

Don’t Let Your Clients Lose the Lien Race

Community associations often drag their feet when it comes to filing liens against delinquent owners. The reluctance can be understandable — who, for example, wants to take such a step against a neighbor who has lost a job or racked up medical bills? But this reluctance can prove costly, as one Nevada association recently learned…
Community Association Governance

FHA Doesn’t Require HOA to Allow Personal Patio Grills

When a resident requests a reasonable accommodation, boards of directors often focus solely on the reasonableness of the specific accommodation. But, if an accommodation isn’t necessary, a board doesn’t even need to consider reasonableness. A recent disability discrimination case in Ohio provides a useful example of how that can play out in an association’s favor…