Feature

Use Reserve Study to Keep Contributions at Pace of Deterioration

August 15, 2017    
No matter how high the quality of the homes and amenities in your community is, it’s inevitable that over time they’ll need maintenance to keep up their appearance and performance. Ultimately, some will need to be replaced—and members will be required to pay for the expense. It...
Dealing with Members

Bring Out the Best from Members Campaigning for Board Seat

August 15, 2017    
The 2016 presidential election involved an unprecedented level of negative campaigning for office, including vitriol and attacks on candidates and their political parties. Campaigns aren’t limited to just political office, though. Association boards are comprised of elected members—...
Dealing with Contractors

How to Negotiate a Favorable Laundry-Room Service Contract

August 15, 2017    
Some condominium buildings have a shared, central laundry room for members, instead of washing and drying appliances in units. Even in planned communities with freestanding homes, the association may decide to use a common laundry room. But it’s not as easy as buying washers and dryers and...
In the News

Arizona HOA Bristles at Artificial Turf

August 15, 2017    
Many people are switching from real grass landscapes to artificial turf because of lower water usage and less maintenance. Residents of one Arizona homeowners association who switched to artificial turf cited the climate—specifically scorching sun and temperatures—as making it nearly...
In the News

Flag Mailbox Puts Spotlight on HOA’s Violation Notification Process

August 15, 2017    
A mailbox decorated like an American flag is causing two kinds of controversy within a Florida homeowners association. The 82-year-old owner of the mailbox—a retired Navy veteran—was upset when the association sent him a letter apprising him that the mailbox violated a covenant and was...
Feature

Protect Board Members from Harassment

July 7, 2017    
Because the decisions that a board makes very rarely please everyone, you could find yourself having to prevent unacceptable behavior toward board members. A board may have just approved a large special assessment to finance an improvement, and some owners may not be pleased with how the...
Risk Management

Avoid Fair Housing Trouble Over Assistance Animals

July 7, 2017    
Pets can enrich the lives of their owners, and many associations understand this and do allow members to have pets. However, dealing with pets in condominium communities requires balancing the freedoms pet-owning members enjoy on their privately owned property with the rights neighboring members...
Q & A

Determining 'Special Employee' Status for Association Employee's Recovery

July 7, 2017    
Q: I manage a community association through a property management company. The association itself has some employees—namely, a superintendent for repairs—but I am the person who controls his workload. The employee had an accident on the property and filed a workers’ compensation...
Feature

Implement Four Methods to Keep Roads Safe in Your Community

June 13, 2017    
Rules passed by a homeowners association are for the good of the community, and safety rules are especially geared towards protecting members. In a planned community that’s laid out in a neighborhood fashion, a major risk of accidents is traffic—specifically, speeding or careless...
Dealing with Members

How to Conduct an Association Membership Survey

June 13, 2017    
Especially in major cities and the surrounding areas, “luxury” buildings seem to be going up left and right. As these properties are developed, you might have to get competitive to keep members from selling their home or condo unit in your community, and to entice new members to buy...