Tag: Hiring & Staffing

Are You at Risk of Family Responsibility Discrimination?

You’re probably very familiar with the different kinds of housing discrimination, but you might not be aware of a form of employment discrimination that could land you in hot legal water. Here’s what you need to know about family responsibility discrimination (FRD) and how to avoid it. What It Is Family responsibility discrimination, also known…

Communication Is a Crucial Skill for New Managers

Many community association management firms are reaching outside the traditional pool of candidates and bringing on managers with no experience in the industry. This approach can work — but only with proper support. “Letting people new to the industry just hit the ground running is where we’re seeing companies have trouble,” says Katie Anderson, CEO…

The 5 Most Important Lessons for New Managers

Many community association management firms are reaching outside the traditional pool of candidates and bringing on managers with no experience in the industry. This approach can work — but only with proper support. “Letting people new to the industry just hit the ground running is where we’re seeing companies have trouble,” says Katie Anderson, CEO…

Don’t Let Your Managers Fall Prey To Kickbacks

Kickbacks can cost both you and your clients, but your managers might not even know when they’re receiving one. Teaching your employees to recognize and sidestep such wrongful transactions can reduce the risks to your bottom line. Just what type of arrangement qualifies as a kickback? “It’s generally receiving something of value in exchange for…

Are You Overlooking a Potentially Valuable Tax Credit?

Community association management companies (and their clients) have a valuable tool available for growing their staffs and reducing their tax bills at the same time — the Work Opportunity Tax Credit (WOTC). And they may not even be aware of it. “The credit is very overlooked,” says Jamie Dokovna, a shareholder in the Florida law…

Cornering Kickbacks: How to Help Your Managers Avoid Them

Kickbacks can cost both you and your clients, but your managers might not even know when they’re receiving one. Teaching your employees to recognize and sidestep such wrongful transactions can reduce the risks to your bottom line. Recognizing Kickbacks Just what type of arrangement qualifies as a kickback? “It’s generally receiving something of value in…

Work Opportunity Tax Credit Can Add to the Bottom Line

Community association management companies (and their clients) have a valuable tool available for growing their staffs and reducing their tax bills at the same time — the Work Opportunity Tax Credit (WOTC). And they may not even be aware of it. “The credit is very overlooked,” says Jamie Dokovna, a shareholder in the Florida law…

3 Critical Issues to Cover in Today’s Board Training

Community association board members have had a lot to deal with over the past two years or so, from the pandemic to the fallout of the Surfside tragedy. Comprehensive board training is an essential part of effective risk management — for the association, the board members themselves, and the manager — in such an environment.…

Looking to Hire Managers? You’re Not Alone

Employers of all stripes are having trouble recruiting new workers, and community association management firms aren’t immune. “The industry over the last three or four years has found itself in an increasingly difficult hiring situation, which has only been exacerbated by COVID,” says Paul Grucza, director of education and client development at the Seattle-based management…

Are Your Managers Burned Out? Probably.

The stress experienced by community association managers can pose serious problems for their employers, including reduced productivity and staff levels. “We’ve had managers quit because they were burned out,” says Paul Grucza, director of education and client development at the Seattle-based management company CWD Group, Inc. Are you taking the steps you should to understand…