Tag: covid-19

Budgeting in a Time of COVID

We're willing to bet that very few of your clients' budgets are on track for 2020, and figuring out how to adjust and plan for 2021 is complicated. “We’re looking at all those odd pieces, the additional costs associations have borne since March,” says Paul Grucza, director of education and client development at the Seattle-based…

Budgeting for 2021: The COVID-19 Factor(s)

We're willing to bet that very few of your clients' budgets are on track for 2020, and figuring out how to adjust and plan for 2021 is complicated. “We’re looking at all those odd pieces, the additional costs associations have borne since March,” says Paul Grucza, director of education and client development at the Seattle-based…

How Should Association Assess Buyers’ Financial Health?

Your clients may be worried that the COVID-19 crisis threatens their financial stability, but you need to help them avoid going too far in their efforts to protect their bottom lines. One path to steer them away from, for example, is becoming overly invasive in their financial screening of prospective buyers. An association in Florida…

What Can Your Boards Request of Prospective Owners?

Depending on the governing documents, community associations may have some say on the buyers to whom owners can sell their properties — but, even armed with that authority, they can go too far and create problems for their associations. That’s what happened in a recent case in Florida, where the court characterized the association’s requirement…

6 Tips for Boosting Your Reputation — and Your Business

The pandemic-induced economic downturn has businesses of all kinds scrambling to survive. For community association managers, their prospects may well turn on their reputations. “Being a referral-based business, where you’re selling your experience and your knowledge, I think reputation is the most important thing because that’s what brings you that business,” says Katie Anderson, CEO…

Reputation Matters: Building Your Business by Building Your Brand

In a tight economy where every incoming dollar matters, a community association’s reputation perhaps is more important than ever. “Being a referral-based business, where you’re selling your experience and your knowledge, I think reputation is the most important thing,” says Katie Anderson, CEO of Aperion Management Group, LLC, which manages around 65 associations in Central…

Are Your Clients Ready for the COVID-19 Long Haul?

You might make yourself your clients' MVP by helping them focus on the steps they can be taking now to make sure the long-term work in dealing with COVID-19 isn't as difficult as the initial steps for many community associations. For some parts of the United States, it seems that the so-called “first wave” of…

What Next: Dealing with the Lingering COVID-19 Crisis

Are your clients truly ready for what now looks to be a long game in the fight against COVID-19? Experts widely expect the coronavirus to continue to be a factor in the fall and the winter, when it could be compounded by the return of the seasonal flu. Even if you're in an area currently…

Call to Order: Meetings in a Public Health Emergency

Meetings, whether of the board or the association membership, are a hallmark of community associations. And, like so many other aspects of association operations, they’re subject to a lot of rules — rules that have many communities scrambling amidst the sweeping coronavirus crisis. Social distancing protocols and prohibitions against gatherings make traditional meetings nearly impossible…

Coronavirus Creates Meeting Mayhem

Community associations of all kinds, regardless where they’re located, are subject to stringent requirements regarding board of directors and annual membership meetings. Strict compliance can pose a challenge for some associations in the best of times, let alone during a public health emergency. Social distancing protocols and prohibitions against gatherings make traditional meetings nearly impossible…