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The pandemic-induced economic downturn has businesses of all kinds scrambling to survive. For community association managers, their prospects may well turn on their reputations. “Being a referral-based business, where you’re selling your experience and your knowledge, I think reputation is the most important thing because that’s what brings you that business,” says Katie Anderson, CEO…

In a tight economy where every incoming dollar matters, a community association’s reputation perhaps is more important than ever. “Being a referral-based business, where you’re selling your experience and your knowledge, I think reputation is the most important thing,” says Katie Anderson, CEO of Aperion Management Group, LLC, which manages around 65 associations in Central…

A Florida Court of Appeals has rejected its own holding from more than 20 years ago, and the change isn’t good news for community associations and their managers. The court concluded that association assessments are consumer debts under the state law that imposes restrictions on debt collection practices — and therefore allowed a class action…

A condominium complex in Florida — and its manager — are facing a class action lawsuit after publishing a so-called “deadbeat” list of owners who were behind on their assessments (Williams v. Salt Springs Resort Ass’n (Fla. App. 2020). The state Court of Appeals that allowed the class action to proceed reversed both a lower…

A federal district court recently found that an HOA’s age-based rules regarding its recreational facilities were so obviously discriminatory that no trial on liability was even necessary. Do your associations know how to avoid getting themselves into a similar position? Brian and Anne Hill bought a single-family home in the 333-unit River Run HOA. They…

A recent case out of Idaho serves as a strong reminder that your clients must tread carefully when devising age-based rules and regulations. (Hill v. River Run Homeowners Ass'n (D. Idaho 2020)). Recreation Rules Brian and Anne Hill bought a single-family home in the 333-unit River Run HOA. They and their children — ages 1,…

You might make yourself your clients' MVP by helping them focus on the steps they can be taking now to make sure the long-term work in dealing with COVID-19 isn't as difficult as the initial steps for many community associations. For some parts of the United States, it seems that the so-called “first wave” of…

Are your clients truly ready for what now looks to be a long game in the fight against COVID-19? Experts widely expect the coronavirus to continue to be a factor in the fall and the winter, when it could be compounded by the return of the seasonal flu. Even if you're in an area currently…

Easements are common in community associations, and, especially when high-value property is involved, can lead to costly litigation. Associations and owners may feel confident about the rights an easement conveys when they agree to it, but, as a North Carolina case recently demonstrated, easements are subject to expansion. That court, for example, that found an…

A public health crisis, a recession, civil unrest — any one of these could lead to financial difficulties for a community association, including a jump in dues deficiencies that threatens reserve funding. But maintaining adequate reserve funds is mandatory in some states and advisable everywhere. Here are some tips for helping your clients manage their…