Reputation Matters: Building Your Business by Building Your Brand
In a tight economy where every incoming dollar matters, a community association’s reputation perhaps is more important than ever. “Being a referral-based business, where you’re selling your experience and your knowledge, I think reputation is the most important thing,” says Katie Anderson, CEO of Aperion Management Group, LLC, which manages around 65 associations in Central…
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Community Association Management Insider helps community association managers keep their co-ops, condominiums, and homeowner’s associations running effectively and within budget — and all in the bounds of state, local, and federal law, as well as their governing documents.
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- Model tools, such as letters to members, bylaws, and contractor agreements
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