eAlerts


Light Your Way to Cost Savings

This week, we dig into how your clients might reap substantial savings by upgrading to LED, or light-emitting diode, lighting. You’ve been in the dark if you don’t know how much longer LED lights last than traditional bulbs. “We have some lights that will last over 100,000 hours, and most of our lights are rated…

Want to Know What Your Condo or HOA Members Think about the Association?

This week, we take a look at the results of survey of almost 650 HOA members, drilling down into the details to learn how much they think their HOAs help, or hinder, them. One of the keys to effective community association management is meeting and beating member expectations — so it sure would help to…

“Nightmare Neighbor” Lands in Jail

We tell you about the how one condo owner tormented her neighbors, the condo association board, and the association’s management company — and how they finally found relief. Dealing with disruptive residents ranks high on the list of thorny problems community associations — and their management companies — can run into. You’ve probably had your…

Owner Sues Without Association Approval, Then Sues Association To Recoup His Costs

Sometimes owners strike out on their own and file lawsuits they think their associations should be filing—but does that mean the association has to reimburse them for their legal costs? The guiding principle regarding action, or lack thereof, is clear in most community associations: The majority rules. Sometimes, though, fired-up owners who disagree with the…

Community Association Management Insider Acquired by Plain-English Media

Dear Insider, For almost 20 years, Community Association Management Insider has served readers with news, tips, and tools that help our subscribers run successful communities. Today, I’m very pleased to announce that Community Association Management Insider is now published by Plain-English Media. The most important question: What does this change of ownership mean to readers?…

Enforcing Community Rules Without Running Afoul of the FHA

Unfortunately for community association managers, there are some common fair housing problems that can arise from community rules. To avoid them, make sure you understand where you might go wrong. In general, community rules trigger fair housing problems in one of two ways—either the rules are enforced unfairly or the rules themselves are unfair.

Understanding When Governing Documents Apply to Home Business

With the increasing trend of workers telecommuting to jobs with companies and the proliferation of online shops whose sellers make or store their merchandise at home, associations have had to deal with the issues surrounding so-called “home businesses.” This is a tricky issue, which is controlled in many associations by the communities governing documents. But even if governing documents prohibit businesses or commercial use of homes or condos, be aware that there still are circumstances under which the association you manage can’t interfere.

Determine Worker Status Ahead of Tax Season

Like any other business or organization, community associations must file taxes with the government. And tax liability is a huge issue that associations need to be aware of. Improper reporting can land the association in hot water and cost thousands in fines, penalties, and late fees. This is especially tricky when it comes to your employees. April—the month in which federal and state taxes must be filed—is around the corner.

Tread Lightly When Fielding Member Complaints About Employees

You may encounter a situation where a member of the community association you manage complains about a maintenance or other type of worker who’s left alone with the member. But what if it isn’t clear exactly what the employee may have done wrong? Sometimes, an interaction might be described in general terms as “creepy” or as having made the member feel “scared.” But if the member didn’t say anything specific that the worker did that was inappropriate and you’ve never had any complaints before, you should tread lightly.