Featured Articles

Tread Carefully When Barring COVID-Positive Owners or Their Caregivers

A Los Angeles condo association received bad news when it recently landed in court after prohibiting a disabled octogenarian owner and her two caregivers who had tested positive for COVID-19 from its high-rise building. (Thompson v. The Diplomat Condominium Association, Inc., L.A. Cty., Sept. 29, 2020) Not only did the trial judge grant the owner…

Court Says Phone Meetings Are OK During Pandemic

In the face of the COVID-19 pandemic, many community associations have turned to virtual or telephonic meetings, but some have run into members who object. A recent ruling by a New York state court provides some reassurance that your clients have some wiggle room when it comes to strict adherence to annual meeting requirements amidst…
Featured Articles

3 Headaches Plaguing Associations Today

Managing community associations means dealing with a nonstop carousel of complaints — those that are novel, those that are evergreen and never seem to go away, and those that pop up in new or unexpected ways. Here are some of the issues currently beleaguering association managers across the country. 1. Smoking This classic has gained…
Special Reports

Navigating the Delicate World of Debt Collection: How To Collect What You’re Owed, Even During Difficult Times

CAM Insider- Collections Report Cover

Like the Great Recession and other crises before it, the COVID-19 pandemic has cast a bright light on how community association managers and their clients should handle the collection of past due assessments.

High unemployment and mortgage delinquency rates, as well as eviction and foreclosure moratoriums, have put many associations in a difficult position. They want to show compassion to owners suffering through no fault of their own, but they rely on assessments to maintain and repair common property and keep owners safe.

Of course, collections can prove challenging even when delinquencies aren’t skyrocketing. That’s because owners in default tend to fall into one of three categories.

“I call them the needy, the greedy, and the seedy,” says Mitch Drimmer, president of business development at Axela Technologies, a Florida-based collections firm specializing in delinquent association fees. “The needy have debts but just don’t have the money.

“The greedy have the money but repeatedly hold off until the very last minute; they’re the ones who always ask for the fees to be waived.

“The seedy are those who bought their units with no intention of ever paying. They’ll play every game possible, from quitclaiming the deed from one person to another to filing bankruptcy or lawsuits for debt collection violations — everything they can to prevent the association from collecting.”

This Special Report provides expert advice on how you can increase the odds of collecting from every kind of debtor you and our clients may encounter. It includes insights on how to improve collections during both regular times and those periods when developments such as COVID-19 threaten the finances of wide swaths of owners.

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Community Association Governance

Can Associations Make COVID Vaccinations Mandatory?

COVID-19 vaccine development is looking very promising. Some high-risk groups may even be able to get vaccinated before the end of 2020. As vaccines become widely available, some of your clients, particularly those with older populations, may start wonder if they can — and should — require residents to be vaccinated. “People aren’t thinking about…
Community Association Governance

Now’s the Time To Review Your Continuity Planning Preparations

Community association managers can help prove their worth by prompting their clients to tackle an issue many probably haven’t considered — continuity planning. Almost every association and manager have certain board members they rely most heavily on, often long-standing members with impressive amounts of both institutional and practical knowledge. What happens if one of those…

Do Your Clients’ Deed Covenants Contain Racist Language?

The Fair Housing Act may prohibit racial discrimination, but a surprising number of community associations’ deed covenants still contain racial restrictions — and some of your clients could be among them. With civil rights a mainstay in the media since the death of George Floyd in May 2020, associations with such restrictions should take action…
Featured Articles

Can Your Clients Require Residents To Get the COVID Vaccine?

Pharmaceutical companies and the Food and Drug Administration are hopeful that a vaccine against COVID-19 will be available in the coming months. As that date nears, some of your clients, particularly those with older populations, may start wonder if they can — and should — require residents to be vaccinated. “People aren’t thinking about it…
Community Association Governance

Short-Term Rental Developments: Profits Not Necessary to Violate Residential Use Covenant

Short-term rental arrangements continue to plague community associations, with owners and powerful lobbying groups for companies like Airbnb constantly devising new tactics for avoiding restrictions. “With Airbnb and those platforms becoming such a huge percentage of rentals,” says Jennifer Horan, a shareholder in the Naples, Fla., office of Becker & Poliakoff, “we’re going to see…