Featured Articles

Here Come the Corporate Buyers: How to Prepare Your Clients Now, Part 2

Corporate investors increasingly are invading community associations, buying up homes and renting them out. In the first part of this two-part article, we talked to some of our experts about how this is playing out on the ground and the impact on associations. In the second part, we’ll discuss how you can help your clients…

Congress Mulls FHA-Backed Condo Repairs

U.S. Representatives Charlie Crist (D-Fla.) and Debbie Wasserman Schultz (D-Fla.) recently introduced the Securing Access to Finance Exterior Repairs (SAFER) in Condos Act of 2022 (H.R. 7532). The legislation would allow condo owners to finance special assessments with loans backed by the Federal Housing Administration (FHA). But, if enacted, the law might not provide the…

Are You at Risk of Family Responsibility Discrimination?

You’re probably very familiar with the different kinds of housing discrimination, but you might not be aware of a form of employment discrimination that could land you in hot legal water. Here’s what you need to know about family responsibility discrimination (FRD) and how to avoid it. What It Is Family responsibility discrimination, also known…

Here Come the Corporate Buyers: How to Prepare Your Clients Now, Part 1

Corporate investors are snatching up homes in community associations across the country and renting them out. Not surprisingly, “regular” homeowners in these communities aren’t too happy with the results. “If a board thinks this will never happen because of the price points of their homes or whatever, they’re gravely mistaken,” says Scott Weiss, of counsel…

Owner Owes HOA Attorney Fees After Losing His Lawsuit

The Texas Supreme Court has ruled that an association can qualify as a “prevailing party” entitled to recover its attorneys’ fees under the Uniform Condominium Act (UCA) when it successfully defends against an owner’s claims. More than a dozen states have adopted some version of the UCA. The ruling could deter owners from filing frivolous…

Arizona Supreme Court Throws Up Huge Hurdle to Declaration Amendments

A recent ruling by the Arizona Supreme Court seems to significantly curtail the ability of associations in the state to amend their governing documents (Kalway v. Calabria Ranch HOA, LLC). And the impact of the ruling could be felt beyond Arizona’s borders. “This decision really calls into question the ability of HOAs in Arizona to…

Sustainable Landscaping: How to Get Started, Part 2

In the first part of this two-part article, we explained how associations ready to convert to sustainable landscaping can determine the degree of change their communities can stomach, as well as some of the initial issues to consider once that determination is made. In this second part, we’ll look at some of the ways that…

5 Essential Steps to Build — and Keep — Your Best Staff

5 Essential Steps to Build and Keep Your Best Staff

Assembling and maintaining a strong team has always been an integral part of running a successful and profitable community association management company. But, with a tight labor market, that can pose a seemingly insurmountable challenge.

“There’s a big shortage of managers right now,” says Ken Bertolucci, president of NS Management in Skokie, Ill. “Part of it is that the business is booming; another is the lack of young people entering community association management.”

Fortunately, there are steps you can take — regardless of the state of the job market — to cost-effectively recruit and retain the employees you need to keep your clients happen and expand your book of business.

In this special report, we explain how you can retool your approach to hiring and take advantage of a generous tax break to offset some of the high costs of recruiting. We’ll also discuss some of the most important lessons for new managers and how management firms can help prevent burnout among their employees. And, finally, we’ll explore the potential risks of relying too much on independent contractors.

We hope this report helps spark some new ideas for recruiting and retaining the best talent so your company can succeed in this challenging post-COVID environment.

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States Limit Associations’ Ability to Restrict Renewable Energy

States across the country are passing legislation that forbids community associations from banning residential solar panels and charging stations for electric vehicles (EVs) in most circumstances. What do so-called solar access and right-to-charge laws mean for your clients? We talked to some experts in states that have such laws in place to find out. Solar…

Record Inspection Request Requires Rapid Response — Even if Request Rambles

Owner record requests can prove a hassle for managers and their clients, but courts clearly favor greater access to less — let alone the denial of access. An association in Michigan learned this lesson the hard way when confronted with requests that even the state Supreme Court described as “longwinded” and “often difficult to follow”…