Risk Management

How Neighbor Disputes Can Lead to Association Liability

Community associations often prefer, understandably, to take a hands-off approach to disputes between owners. This week we explain why, under a federal regulation issued by the Department of Housing and Urban Development (HUD), that approach could backfire big time. Abuse and harassment among owners is on the rise, says Sandra Gottlieb, a founding partner of…

Are Community Associations Liable for Harassment Between Owners?

Community associations often prefer, understandably, to take a hands-off approach to disputes between owners. Under a federal regulation issued by the Department of Housing and Urban Development (HUD), though, that approach could backfire. Association Liability for Owner-on-Owner Harassment Abuse and harassment among owners is on the rise, says Sandra Gottlieb, a founding partner of California…

How to Handle “Chronic Complainers” in the Community

Most community association managers have run into the unpleasant phenomenon of the “chronic complainer” in at least one of their communities. Owners who are never happy and may even turn to the courts for relief, no matter how minor the issue, can cause some frustrating and costly headaches. A judge in the Chicago area recently…

The Great Defibrillator Debate: Weighing the Pros and (Potential) Cons

The ready availability of automated external defibrillators (AEDs) significantly improves the odds that the victims of sudden cardiac arrest will survive, so it might seem like a no-brainer for community associations — especially those with aging populations — to install the devices. This week, we dig into why it’s important to understand some of the…

Defibrillators: Help Your Associations Navigate the AED Installation Question

The ready availability of automated external defibrillators (AEDs) significantly improves the odds that the victims of sudden cardiac arrest will survive, so it might seem like a no-brainer for community associations — especially those with aging populations — to install the devices. Although more associations are doing so, it’s important to understand some of the…

Cyber Criminals Could Come for Your Community Association — and You!

A recent survey conducted by the Foundation for Community Association Research found almost half of the community association respondents didn’t have policies and procedures in place to safely collect and store homeowners’ personal data. This week, we’ll explore why that’s a problem. It’s true that associations often operate on the more low-tech side of things,…

Associations and Management Companies Aren’t Immune from Cyber Crime

A recent survey conducted by the Foundation for Community Association Research found that almost half of the community association respondents didn’t have policies and procedures in place to safely collect and store homeowners’ personal data. That’s a problem. It’s true that associations often operate on the more low-tech side of things, but that doesn’t mean…

Time to Review the ARC Rules?

This week we take a look at a recent court case that provides a warning of how architectural review slipups might land an association in court. The Architectural Review Committee (ARC) has a lot of power in a community association, which can lead to disputes with owners. Fortunately, there are steps you can take to…

New Case Teaches Important Architectural Review Lessons

The Architectural Review Committee (ARC) has a lot of power in a community association, which can lead to disputes with owners. One such recent case provides a warning of how architectural review slipups might land an association in court. Fortunately, you can take some steps to reduce the odds of this. Good Fences Make Mad…

Are You Ready for New Overtime Rules?

This week we fill you in the U.S. Department of Labor’s latest proposed rules for overtime pay. Proposed rules introduced during Obama administration created quite an uproar among employers — not surprisingly, considered that they were expected to make more than 4 million salaried workers newly eligible for overtime. A federal district court judge halted…