Repairs & Maintenance

Watch the Words: HOA’s Court Victory Doesn’t Assure Recovery of Attorney’s Fees

When associations sue owners, they typically rely on language in the governing documents that provides the owner must pay the association’s costs if it prevails. But the Missouri Supreme Court recently ruled that an HOA that successfully sued an owner over unapproved construction was on the hook for its own nearly $84,000 in attorney’s fees…

Key Provisions to Monitor in Your Elevator Maintenance Contracts

Properly operating elevators rank near the top of the most important  — and most visible —equipment in a community association. Yet some communities sign standard service contracts without giving the terms much thought. “One of the biggest mistakes across the board with associations is not having a lawyer look over the elevator contracts,” says Jennifer…

When Is Your Association Liable for Injuries Sustained on the Premises?

A third-party security guard who slipped and fell on a puddle while on duty sued the Georgia condo association where she was working. The association doesn’t have its own employees, so it hires third-party contractors to perform the necessary functions. For example, in May 2012, it retained Sizemore Security Services to provide “safety officers” for…

Hold Up: 5 Areas to Negotiate on Elevator Maintenance Contracts

Properly operating elevators rank near the top of the most important  — and most visible —equipment in a community association. Yet some communities sign standard service contracts without giving the terms much thought. “One of the biggest mistakes across the board with associations is not having a lawyer look over the elevator contracts,” says Jennifer…

HOA Isn’t Liable for Security Guard’s Slip and Fall

A third-party security guard who slipped and fell on a puddle while on duty sued the Georgia condo association where she was working (River Place at Port Royal Condominium Ass’n, Inc. v. Sapp). Read on for a useful refresher about when an association or manager can be held liable for injuries sustained on association premises…

Due Diligence With Vendors Is Worth It – Here’s Why

A management company’s ability to form positive, productive relationships with competent and reliable vendors can make or break its ability to deliver for its client associations. From landscapers, pool service companies, and maintenance firms to attorneys, accountants, and insurance agents or brokers, here’s how to form and maintain successful relationships with your vendors. Due diligence…

Sewage Hits the Fan in Messy Court Case

An owner sued an association for breach of contract and negligence after its tenant moved out because its unit was flooded with raw human sewage. What happened? The owner in the case leased its building to retailer Pier 1; the lease was set to expire in February 2016, but Pier 1 had the option to…

This Could Be the Start of a Beautiful Relationship: 5 Tips for Working with Vendors

A management company’s ability to form positive, productive relationships with competent and reliable vendors can make or break its ability to deliver for its client associations. From landscapers, pool service companies, and maintenance firms to attorneys, accountants, and insurance agents or brokers, here’s how to form and maintain successful relationships with your vendors.1. Perform thorough…

‘Continuous Operation’ Language Declaration Requires Association to Keep Lift Working

An owner sued an association for breach of contract and negligence after its tenant moved out because its unit was flooded with raw human sewage. An Indiana state court found a breach of contract but dismissed the negligence claim (Castleton Corner Owners Ass’n, Inc. v. Conroad Associates, L.P.). Here’s what you need to know about…

Is Sustainable Landscaping a Worthwhile Investment?

Depending on where you operate, you may have heard annual meeting debates about sustainable landscaping dating back at least a decade. “I’ve worked with clients who have made the change, and I’ve also worked with those who have said they’d never do it,” says Paul Grucza, director of education and client development at the Seattle-based…