Topics

How an Effective Collections Policy Can Help Your Clients Avoid the Courthouse

Little has a more direct impact on an association’s bottom line than the owner’s payment of assessments. Yet, when owners fall behind on their dues, many boards of directors fail to tackle it head on. Their inconsistent responses — or lack of response altogether — can have significant financial implications. You can help them avoid…

Why Your Clients Need a Formal Collections Policy

Too many community association boards of directors avoid the question of how to deal with delinquent assessments until it falls squarely in their lap. When that happens, some quickly pull the trigger and start pursuing foreclosure, while others drag their feet or attempt various ad hoc measures. You can help them avoid these potentially risky…

How to Tackle the Short-Term Rentals Issue

A lot of people have a love-hate relationship with Airbnb and other short-term rental arrangements — and the same is true for community associations. Some want to bar the rentals entirely, while others want to allow them but struggle with regulation. This week’s article outlines the different approaches popping up across the country. As in…

Associations Confront the Continuing Challenge of Short-Term Rentals

The short-term rental phenomenon spurred by Airbnb, VRBO, and the like has turned out to be more than a fad. Rather, it’s an ongoing problem for some community associations, particularly those in popular areas for tourists. Read on to learn how some boards of directors and managers are addressing it. A Sampling of Strategies As…

Accommodating One Group Can Discriminate Against Another

Your clients no doubt know that they may need to reasonably accommodate various protected classes, but it may not occur to them that their efforts to empower one group could result in discrimination claims from another. A New Jersey condo association learned this lesson the hard way. The association has a large Orthodox Jewish population.…

Religious Accommodation Goes Wrong: Court Finds Sex-Segregated Pool Hours Unlawful

A New Jersey condo association with a community pool thought it was bending over backward to accommodate its religious owners with the pool schedule. But its efforts to work with one protected class ended up inadvertently discriminating against another. Read on to learn how the association landed in court. Pool Rules Make a Splash The…

Dog-Related Issues in the Association: What’s the Proper Care and Handling?

Who doesn’t love dogs? When they’re barking all day, defecating in common areas, or worse — lots of people. This week’s article provides community association boards and their managers some valuable guidance for handling dog-related issues. Dogs can get the neighbors’ dander up in numerous ways. “The handling of dog waste is probably the number-one…

How to Handle Owners’ Barking about Dogs

Even the most ardent dog lovers can get fed up with their neighbors’ pooches, and no one knows that better than the boards of directors and managers who must field the resulting complaints. With so many dog owners thinking of Fido as a member of the family, the proper response calls for a sensitive touch.…

Help Your Boards Avoid Disaster-Related Missteps

Hurricanes, earthquakes, tornadoes, wildfires, and thunderstorms, hail storms, and other kinds of freak storms — no community association is immune to disasters these days. Most boards of directors recognize this, but they may find the very idea of disaster planning and response intimidating. This week’s article explains how managers can help their boards reduce the…

Recipe for Disaster: How Associations Can Fumble Emergency Planning and Response

While few doubt the importance of disaster preparedness for community associations, boards of directors can find it daunting. And rightly so — well-intentioned boards can make emergency planning and response mistakes that ultimately cause more damage and even leave them open to liability. It’s up to association managers to provide some critical guidance and help…