Featured Articles

Community Association Management Insider Acquired by Plain-English Media

Dear Insider, For almost 20 years, Community Association Management Insider has served readers with news, tips, and tools that help our subscribers run successful communities. Today, I’m very pleased to announce that Community Association Management Insider is now published by Plain-English Media. The most important question: What does this change of ownership mean to readers?…

Spring Has Sprung: 5 Tips for Handling Looming Landscaping Issues

With spring weather taking hold in most parts of the country, community association managers can expect the blossoming of questions and concerns from owners about landscaping. Even with associations that already have board-approved landscaping plans in place, managers might have owners demanding already-scheduled maintenance, planting in common areas without permission, or micromanaging the gardening crew.…

Online Owner Payments, Part 1: Making The Case To The Board

“E-payments” first came on the scene about 25 years ago or so, and it’s estimated that more than half of U.S. bills are paid online these days. Consumers use online payments to pay for everything from mortgage, credit card, and car payments to utilities and monthly subscriptions. Yet many community associations still require their members…

“Nightmare” Neighbor’s Conviction Gives Condo Owners Relief

Dealing with disruptive residents ranks high on the list of thorny problems community associations—and their management companies—can encounter. You’ve probably heard your fair share of complaints about people violating parking rules or failing to clean up after their pets, but you’ve hopefully never dealt with anything close to the multi-year reign of terror conducted by…

What Do Members Really Think About Their HOAs?

One of the keys to effective management is meeting and beating community association member expectations — so it sure would help to know what your members think about their associations. The website insurancequotes.com has provided a valuable peek into the minds of HOA members with their results of their recent “Honest About HOAs” survey. The…

Association Isn’t Liable for Lone Wolf Owner’s Legal Costs

The guiding principle regarding action, or lack thereof, is clear in most community associations: The majority rules. Sometimes, though, fired-up owners who disagree with the majority decide take matters into their own hands. That’s what happened in a Wisconsin case involving a dispute over ownership of a sewage system that was an association’s common element.…

Use Four-Step Strategy to Preserve Contract Termination Rights

Unfortunately, as community association managers know all too well, sometimes the contractors your association hires for such jobs as snow plowing, painting, or providing security don’t perform up to the standards you expect. If you don’t terminate the contract and you let the company continue to provide poor service to your community, members could get frustrated and the management office could be fielding an increased number of complaints. Even worse, the association could get hit with a lawsuit by a member or guest hurt because of bad service.

Consider 16 Factors to Avoid Tax Liability for Worker Classification

Like any other business or organization, community associations must file taxes with the government. And tax liability is a huge issue that associations need to be aware of. Improper reporting can land the association in hot water and cost thousands in fines, penalties, and late fees. With the New Year just here, April—the month in which federal and state taxes must be filed—might seem far off. But properly doing necessary paperwork and consulting with the association’s accountant can take time. So planning ahead is key.

Avoid Insider Crimes with Four Safeguards for Employee Hiring Process

Every person who works in your community—from maintenance employees to office staff—will interact with members and potentially have access to sensitive information, including financial documents. When employees are trustworthy, this exposure isn’t an issue. But it’s incredibly difficult to ensure that a new hire won’t turn out to be an opportunist who uses her position for an ulterior motive. This creates serious risks for you and the association.