Communications

Community Association Communications, including newsletters, email, notices, meetings, websites

Call to Order: Meetings in a Public Health Emergency

Meetings, whether of the board or the association membership, are a hallmark of community associations. And, like so many other aspects of association operations, they’re subject to a lot of rules — rules that have many communities scrambling amidst the sweeping coronavirus crisis. Social distancing protocols and prohibitions against gatherings make traditional meetings nearly impossible…

Coronavirus Creates Meeting Mayhem

Community associations of all kinds, regardless where they’re located, are subject to stringent requirements regarding board of directors and annual membership meetings. Strict compliance can pose a challenge for some associations in the best of times, let alone during a public health emergency. Social distancing protocols and prohibitions against gatherings make traditional meetings nearly impossible…

Tread Carefully When Infection Comes to the Community

There’s nothing like a public health crisis created by highly contagious virus to get people riled up. And when people live in close communities, they may be especially vulnerable — to both illness and alarm. The calls about the coronavirus started coming earlier and earlier, says Sandra Gottlieb, a founding partner of California homeowner association…

Someone is Sick: Now What?

The calls related to the coronavirus started coming earlier and earlier, says Sandra Gottlieb, a founding partner of California homeowner association law firm SwedelsonGottlieb. “As the death counts climbed in the United States, people were panicking. It was ratcheting up every single day, and I heard the terror.” In the midst of a public health…

Smart Common Area Management in a Time of Contagion

As the coronavirus pandemic heated up this spring, community association managers dealt with an onslaught of calls from clients. People were feeling out of control and ramping up their expectations for protective measures from their associations. One particular area of focus? The risk of contagion in common areas. Managers and boards of directors owe a…

Protecting Common Areas from Contagion

As the coronavirus proliferated across the globe, community association managers have been reminded of the critical role they can play in containing the spread of germs. Whether during the COVID-19 crisis or future public health emergencies, their clients need help making some tough choices, particularly when it comes to managing the common areas in their…

Keeping a Lid on the Cauldron: Handling Hostility at Association Meetings

This week, we dig into the rise in incivility at community association meetings. Examples abound of inappropriate behavior these days, making it difficult for managers and boards to perform their duties. Rather than ignoring such conduct, though, they need to take a proactive stance, and we’ll explain how. From profane name-calling to fistfights, the behavior…

Bickering and Brawls: How to Deal with Rising Tempers and Incivility

From profane name-calling to fistfights, we’re hearing from experts that the behavior at community association meetings has been on the decline. Owners’ anger and anxiety are spilling over, and they’re directing their vitriol at board members, fellow owners, and managers. “The ability to contain oneself and act appropriately in a public forum seems to be…

Elections: Is Cumulative Voting Right for Your Clients?

Cumulative voting for board elections isn’t common, but community associations that do use it should take the time to evaluate whether it’s the right path to continue to follow. On its face, it might seem fairly democratic. In reality, it can give place too much power in some voters’ hands — including voters who don’t…

How to Keep the Board Full and Fresh

This week, we’ve got some practical tips on how associations, their current boards, and their management companies can effectively recruit new members for the board of directors. Board recruitment has long been a challenge, and many associations find it harder than ever to find fresh, qualified, and willing replacements. “It’s an especially huge issue in…