5 Essential Steps to Build — and Keep — Your Best Staff

5 Essential Steps to Build and Keep Your Best StaffAssembling and maintaining a strong team has always been an integral part of running a successful and profitable community association management company. But, with a tight labor market, that can pose a seemingly insurmountable challenge.

“There’s a big shortage of managers right now,” says Ken Bertolucci, president of NS Management in Skokie, Ill. “Part of it is that the business is booming; another is the lack of young people entering community association management.”

Fortunately, there are steps you can take — regardless of the state of the job market — to cost-effectively recruit and retain the employees you need to keep your clients happen and expand your book of business.

In this special report, we explain how you can retool your approach to hiring and take advantage of a generous tax break to offset some of the high costs of recruiting. We’ll also discuss some of the most important lessons for new managers and how management firms can help prevent burnout among their employees. And, finally, we’ll explore the potential risks of relying too much on independent contractors.

We hope this report helps spark some new ideas for recruiting and retaining the best talent so your company can succeed in this challenging post-COVID environment.

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Table of Contents

  • Rethink Your Approach to Hiring
  • Take Advantage of the Work Opportunity Tax Credit
  • Train New Managers for Success
  • Help Your Employees Combat Burnout
  • Avoid the Independent Contractor Trap

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