Feature Articles

Feature Articles



Determine How to Use Association's Unexpected Income

October 11, 2018    

Associations, whether large or small, depend heavily on money to operate. Every aspect of keeping a community safe and running smoothly has a cost associated with it. Too often, associations make the news for negative financial reasons—fraud, bankruptcy, or other shortfalls that disrupt...

Take 10 Steps to Head Off Financial Fraud

October 11, 2018    

Keeping track of finances is an integral part of running a community association. There’s typically a regular flow of money being collected and paid out on a day-to-day basis in order to ensure continuous operations. But, although dealing with cash can be overwhelming, it’s crucial...

Catch Common Overbilling Errors When Using Contractors in Community

October 11, 2018    

With so many things in an association-run community depending on cash flow, one of a manager’s most important duties is to carefully watch costs. But there are so many other aspects of managing a community—such as hiring and training staff, keeping on top of maintenance, and fielding...

How to Handle Disability-Related Requests for Modifications

September 14, 2018    

The Americans with Disabilities Act (ADA) became law in 1990, and the Fair Housing Act (FHA) was amended in 1988 to add protections for individuals with disabilities. But despite the length of time that these laws have been around, there’s still misinformation and confusion about how they...

How to Avoid Court by Using 'Alternative Dispute Resolution'

August 20, 2018    

Inevitably, in any homeowners association or condominium, there will be community-related conflicts. The bad news for associations when a dispute arises is that going to court can be extremely expensive, and the association might end up paying for litigation costs in the end. The good news when...

Preempt Disasters by Getting Board Authority Over Equipment in Members' Units

July 10, 2018    

Proper and timely maintenance of every feature in a planned community or condominium is key to keeping things running smoothly. But members will inevitably have a wide range of attitudes toward their own maintenance obligations. On one end of the spectrum will be members who understand that,...

Gather Best Board Members for Association's Operation

June 27, 2018    

There’s always turnover for community association boards. A board member might move, retire, want to travel, or become too busy for some reason to fulfill her responsibilities. When a board member gives up her position, the association has the sometimes difficult task of replacing the...

Take Four Factors into Account When Deciding Whether to Use Electronic Recordkeeping

June 27, 2018    

You know that organization is one of the keys to association management success, especially if you’re in charge of a larger community or one with many members. If you did an annual spring cleaning this year, you might also have realized that you need to cut down on clutter in your office,...

How to Establish a Waste Reduction & Recycling Program

June 11, 2018    

By Carolyn Zezima, Esq.

How to Improve Indoor Air Quality

June 10, 2018    

By Carolyn Zezima

Get Association Ready for Management Transition

May 15, 2018    

Buying a home in a community association is a serious investment, so many homeowners and members live in their units for an extended period of time. Although it sometimes seems like an on-site association manager is part of the community because she’s on the property continually, this is a...

Require Employees to Get Authorization Before Commenting About Accidents, Incidents

May 15, 2018    

A large part of the day-to-day management of a community is providing service, in a friendly and polite manner that comports with a major point of living in an association—being part of a pleasant environment. You’ve probably trained your staff to make homeowners and their guests...