Risk Management

Tread Carefully When Revealing Information About Former Employees

January 17, 2017    

It’s typical for the prospective new employer of one of your former employees to call for a reference. If the employee in question was a stellar part of your management team, it’s a no-brainer. A glowing report will most likely be appreciated by the former employee. But what should...

Carefully Consider Warning Signs for Wild Animals in Community

October 7, 2016    

A recent tragic accident at a Florida theme park has raised questions about the use of warning signs in communities where alligators are a known threat. The state’s gated communities often have golf courses, lakes, and ponds that attract alligators. Florida is one of many states that face...

Use Bylaw to Ensure Funds Are Ready for Repairs, Replacements

September 14, 2016    

A well-funded reserve account is a clear indication of how prepared a community association is to deal with its long-range maintenance needs. Without a well-funded reserve account, most associations’ only option to pay for repair needs that arise is to impose a special assessment on their...

Help Member Enforce Restraining Order in Community

August 15, 2016    

Sadly, domestic violence incidents have become a regular presence on the news. And, chances are, a member in your community has experienced domestic violence, threats of violence, stalking, or harassment of some sort. As a manager, you have many roles; keeping residents safe is within your...

Keep Conference Call Meetings Efficient and Confidential

July 15, 2016    

If your community association has a hard time getting enough board members to attend monthly board meetings to form a quorum, consider meeting by telephone conference call. Meeting by conference call makes it easier for directors to attend, increasing the likelihood that they will. This is...

Ensure You Won't Be on the Hook for Violence in Community

June 27, 2016    

Unfortunately, sometimes annoying behavior by a member in your community can provoke a violent reaction from another member. Badly behaved pets, loud music, or acting inappropriately in common areas can lead to arguments that escalate. You and your staff should act quickly to avoid liability for...

Set Rules to Minimize Hot Tub Risks

May 10, 2016    

Despite some recent concerns over the safety of hot tubs, this amenity continues to be popular in many communities. The high temperatures that hot tub water can reach pose risks to some members, namely, pregnant women or people with high blood pressure. And hot tubs are unsafe for children both...

Hold Community Events without Risking Liquor Liability

April 12, 2016    

This spring, you and your association are probably planning summer events that will give members a chance to have fun in the community and get to know their neighbors. Organizing events can also be a team-building experience for your staff and create goodwill between management and residents. It...

Make Sure Fining Bylaw Is Enforceable

February 11, 2016    

Fining members is one of the most unpleasant aspects of managing a homeowners association, but it’s unfortunately sometimes necessary to uphold the rules of your community. The administrative aspects of fining can be difficult. When members refute the fact that they owe fines or refuse to...

Avoid Falling Victim to Oil-Shorting Scams

December 9, 2015    

If your condominium building uses heating oil as a fuel for furnaces or boilers, you should take steps to ensure that you aren’t paying for more oil than is being delivered to the building. Don’t fall prey to an unscrupulous oil company that might try to trick you or your management...

Show You Took Reasonable Care to Avoid Common Area Injuries

October 14, 2015    

Safety hazards in the community you manage can result in, at best, minor accidents and, at worst, personal injury lawsuits. You and your staff should have a risk management strategy set up that covers all of the issues that could lead to liability for the association. The common areas in your...

Encourage Employees to Report Sexual Harassment

July 28, 2015    

Unfortunately, sexual harassment can happen in any workplace, including among members of your staff. In addition to wanting to make sure that your employees feel comfortable and not threatened at work, you also need to be concerned about sexual harassment because an employer can be held...

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