Feature

Feature

How to Handle Requests for Assistance Animals

June 9, 2016    

Disability discrimination claims account for more than half of all fair housing complaints, often based on disputes over requests by members and other residents with disabilities to have assistance animals.

There’s a lot of confusion over assistance animals, which can go by so many...

Review Association Rules to Avoid Family Discrimination Lawsuit

May 10, 2016    

For an association, its board of directors, or manager, there is never a good time for a lawsuit. If the association has been forced to sue a member due to chronic rule violations or unpaid assessments, it can lead to expensive and protracted litigation. And if the association is being sued, it...

Protect Association from Negative Online Comments

April 12, 2016    

Regardless of how well you manage a condominium building or planned community, inevitably, some homeowners will complain. Not everyone will agree on decisions that are made. And the way in which associations operate—homeowners live essentially under the rule of elected leaders—can...

Set Expectations for Outside Contractor's Conduct

March 10, 2016    

If your community is like most, you rely on a variety of outside contractors or vendors to perform services. For example, landscaping, plumbing, or electrical work are commonly farmed out to vendors who send their own choice of workers. This means that individuals will be in your community whom...

Employ Five-Part Strategy to Prevent Noise Complaints

February 11, 2016    

For many members, the upside of community association living is the ability to have some control over their lifestyle by agreeing to comply with rules aimed at creating a pleasant environment. Governing documents and bylaws that set rules and expectations for peaceful living and provide...

Use Targeted Sessions for Board Leadership Training

January 14, 2016    

Although members on an association’s board of directors are volunteers, their roles in the operation of the community are important. Mistakes by board members can lead to liability for the association. But sometimes, especially if they are roped into serving on the board, members don...

Encourage Hesitant Community Members to Fill Vacant Board Seats

December 22, 2015    

Whether you manage a planned community or a condominium building, issues with the board can take up your time and create frustration among owners who just want things to run smoothly. One of those issues could be assembling a board to begin with. In some scenarios, owners may be clamoring to...

Use Audit to Test Association's Financial Health

December 9, 2015    

Association living requires a collaborative effort to ensure safety, uniform aesthetics, shared common amenities and activities, and maintenance that make the community a desirable place to call home. The day-to-day focus of homeowners, the community association manager, and the board might...

Keep Architectural Review Committee on the Right Track

November 10, 2015    

A selling point of association living is that the community’s or condominium building’s appearance will be maintained and uniform. While control over uniformity and aesthetics plays a large role in the attraction to this type of homeownership, from time to time, a member will ask for...

Pass Rule Requiring Lease Addendum for Renters

October 14, 2015    

Many associations allow their members to rent out their units, provided they follow association guidelines regarding how this is done. Renters can help a community by taking care of units that would otherwise sit empty, and by financially relieving a member who’s having trouble paying her...

Negotiating Management Contracts: How to Meet in the Middle

September 23, 2015    

Associations and their management companies have the same overall goal: Keep the community running smoothly so homeowners enjoy living in it. That’s easier said than done, however. Fulfilling that goal involves numerous coordinated efforts between the manager and association. The first...

Boost Chances of Proposed Amendments Being Passed

August 24, 2015    

The governing documents that initially served your association well may not work anymore to keep the community operating efficiently or make members happy to live in it. Evolving communities must deal with various issues—such as an aging...