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Rein in Association Expenditures to Keep Costs Low, Members Happy

February 10, 2017    

Finances are a huge consideration for community association boards and managers. It takes money—and sometimes lots of it—to keep a community or condominium building up to high standards and running smoothly. If you manage an association or serve on your association’s board of...

Use Governing Documents to Determine Responsibility for Multiple-Unit Damage

January 17, 2017    

The nature of condominium buildings—that is, units stacked on each other—means that occasionally an accident in one condo will affect the adjacent unit. Flooding is a common cause of damage to multiple units, and it can happen from appliances like dishwashers and washing machines...

Rate Employment Applicants on Key Criteria Before Hiring

December 7, 2016    

No matter what industry you work in, finding and hiring good employees is difficult. While the economy has recovered, there are still many jobseekers who apply for jobs that they are unqualified for, just because they need employment. And a candidate who seemed like a good choice for your...

Make the Transition to Online Voting for Board Elections

November 14, 2016    

Much of the national conversation and controversy regarding the 2016 presidential election has centered on the integrity of the voting process. Speculation that voting results can be influenced by hacking has been in the media. And whether high-tech interference with the voting process is a...

Strategically Pursue Construction Defect Claims

October 27, 2016    

Association living has many perks, and it seems that around every corner there is a new development with condos, townhouses, or freestanding homes. But after the excitement of a new planned community or condominium building dies down, and you and your property management company have been hired...

Include Four Steps in Age-Restricted Community Resolution

October 7, 2016    

Age-restricted communities have become a real force in the housing market, providing a great alternative for elderly people who want to stay active and remain in their homes rather than move into nursing homes or assisted living facilities as past generations often did. But they’ve also...

Put Plan in Place to Prevent and Deal with Fraud

September 14, 2016    

Unfortunately, community associations—regardless of how well they are run—can fall prey to embezzlement or purposeful misuse of funds or resources. Association managers and board members should be aware of common ways that fraud is perpetrated and how to prevent—or in the worst...

Handle Death of Member with Diplomacy and Efficiency

August 15, 2016    

Sadly, a member in the planned community or condominium that you manage could die. If you and your staff have gotten to know the member or her family well, it could be especially upsetting. But as an association professional, you’ll have to handle the practical aspects involved when a home...

Craft Detailed Records-Management Policy to Shield Association from Liability

July 15, 2016    

Record keeping is an essential part of running an association. Not only does the law require associations to keep certain types of records for specified periods of time, but records also can prove that the association acted as it was required to in certain situations, like making necessary...

Keep Rules Flexible Without Forfeiting Future Rights

June 27, 2016    

Community association boards occasionally want to make an exception to an association rule or restrictive covenant for a member whose unusual circumstance the board feels warrants an exception. Other times, a board may want to make a community-wide exception. Boards worry, though, that if they...

How to Handle Requests for Assistance Animals

June 9, 2016    

Disability discrimination claims account for more than half of all fair housing complaints, often based on disputes over requests by members and other residents with disabilities to have assistance animals.

There’s a lot of confusion over assistance animals, which can go by so many...

Review Association Rules to Avoid Family Discrimination Lawsuit

May 10, 2016    

For an association, its board of directors, or manager, there is never a good time for a lawsuit. If the association has been forced to sue a member due to chronic rule violations or unpaid assessments, it can lead to expensive and protracted litigation. And if the association is being sued, it...

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