Dealing with Members

Dealing with Members

What Records to Keep Confidential from Prying Members

February 1, 2009    

Many record inspection requests by members are legitimate and take relatively little office time. Unfortunately, sometimes requests may be driven by unfounded suspicions, with the intent to harass the board or manager. Also, these requests may be attempts to gather confidential information to...

How to Handle Unruly Members in Open Meetings

October 31, 2008    

To encourage member participation in community affairs, many associations have open meetings that permit members to attend and speak about their concerns. Allowing this exchange fosters trust between the board and the community and gives members a chance to voice their opinions and concerns.

How to Suspend Delinquent Member's Privileges

October 31, 2008    

Many associations are seeing an increase in the number of members defaulting on their mortgages and not paying their association fees. This is a problem for many communities because if even a few members do not pay their assessments on time, an association can face serious financial problems....