Dealing with Employees

Get Control Over Employees' Online Activities During Workday

November 10, 2015    

Social media, email, and the Internet have vastly improved some aspects of business. Your association may have a website or use Facebook or Instagram to promote the benefits of living in the community or condominium building you manage or to post pictures of community events. But when employees...

Take Four Steps to Recruit Good Management Employees

August 24, 2015    

Although managing a condominium building or planned community well can be rewarding, it can also be difficult to do without the help of qualified and dedicated employees. Effective association management requires a varied skill set: customer service...

Increase Employee Retention with Exit Interview

October 22, 2013    

In the not too distant past, it wasn’t uncommon for an employee to work for the same company for many years, or even for her entire career. But today, the average worker stays at each of her jobs for just 4.4 years, according to the most recent data from the Bureau of Labor Statistics. And...

Employee Engagement Initiative Starts with Manager

October 12, 2012    

In the October 2012 issue, we described ways to boost employee productivity (see “Implement ‘Workplace-Improvement Program’ to Increase Employee Productivity”). A recent study shows that this type of initiative is more important than ever. A new Global Workforce Study...

Finding Out About Employees' Preexisting Injuries

March 13, 2012    

Q Is there any benefit to knowing about new on-site employees' preexisting injuries? How can I get this information?

Draft Fair Housing Code of Conduct for Maintenance Staff

October 17, 2011    

It's sometimes unnecessary to give community maintenance staff members the same training as other types of staff receive. But all community employees are required to abide by the Fair Housing Act (FHA). That's why it's important for community association managers to make sure that...

Use Employee Referral Program to Find Good Candidates

September 30, 2010    

Finding good management employees can be tough. Especially, in today's job market, you may find yourself wading through piles of applications from unqualified candidates if you advertise a job opening using traditional recruiting methods.

But there's one recruiting resource that...

Supreme Court Ruling Benefits Associations with Unionized Labor

September 27, 2009    

A U.S. Supreme Court ruling in 14 Penn Plaza LLC v. Pyett from earlier this year may have a significant impact on how your association or management company handles future labor disputes with unionized employees. According to New York attorney William Hummell, a partner at Kucker and Bruh LLP,...

Post Required Federal Signs for Association Employees

July 26, 2009    

Federal laws require employers including community associations and management companies to post signs explaining legal information to their employees. Failure to post the signs can cost as much as $10,000 per violation. Fortunately, compliance is easy. The signs are available free of charge...

How to Screen Out Risky Employees, Limit Crime and Liability

April 28, 2009    

When you hire a bad apple to work in your community, you run some serious risks. The individual may perpetrate some sort of crime due to easy access to your members. If news of the crime gets out, your community's reputation may plummet and you may fall into a costly legal trap called...

How to Properly Terminate Association Employees

November 30, 2008    

All management companies and associations have to deal with a problem employee at some point, no matter how carefully they hire employees or how diligently they try to create a good work environment. For many managers or directors, deciding whether and how to discipline or fire an employee is...